Customer Experience Specialist

2 weeks ago


Newmarket, New Hampshire, United States Proulxpropane Full time

**Job Summary**

Proulxpropane is a family-owned company specializing in the sales, service, and delivery of oil & propane products. We are seeking a highly skilled Customer Service Representative to join our team.

**Key Responsibilities:**

  • Take incoming requests for fuel deliveries and service appointments
  • Assist with billing and payment questions
  • Open new accounts
  • Prepare price protection and budget pay contracts
  • Educate customers on products and services
  • Resolve customer inquiries

**Requirements:**

  • Ability to multi-task
  • Excellent phone demeanor
  • Strong computer, math, and writing skills
  • A graduate of a post-secondary education is preferred, but not required

**What We Offer:**

  • Medical, dental, and life insurance
  • Long and short-term disability
  • Vacation and holidays
  • 401(k) match
  • Team pay bonus program
  • Fuel discount


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