Customer Experience Specialist
2 weeks ago
**Job Summary**
Proulxpropane is a family-owned company specializing in the sales, service, and delivery of oil & propane products. We are seeking a highly skilled Customer Service Representative to join our team.
**Key Responsibilities:**
- Take incoming requests for fuel deliveries and service appointments
- Assist with billing and payment questions
- Open new accounts
- Prepare price protection and budget pay contracts
- Educate customers on products and services
- Resolve customer inquiries
**Requirements:**
- Ability to multi-task
- Excellent phone demeanor
- Strong computer, math, and writing skills
- A graduate of a post-secondary education is preferred, but not required
**What We Offer:**
- Medical, dental, and life insurance
- Long and short-term disability
- Vacation and holidays
- 401(k) match
- Team pay bonus program
- Fuel discount
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