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Data Center Operations Manager

2 months ago

Riverton, Utah, United States DataBank Full time
Data Center Manager Job Description

DataBank is a leading provider of enterprise-class data center, cloud, and interconnection services. We are seeking a highly skilled Data Center Manager to oversee the day-to-day operations of our data centers.

Key Responsibilities:
  • Manage the day-to-day duties of the onsite Data Center Technician (DCT) personnel across one or multiple sites.
  • Ensure the monitoring of all infrastructure on site and escalate as needed to various departments within the organization.
  • Work jointly with the Maintenance team to develop, schedule, and monitor a preventative maintenance program to keep equipment in proper working condition.
  • Ensure site is kept clean at all times.
  • Plan and implement a continual work schedule to maintain Company property in a safe and healthy condition to achieve the best working conditions possible for all employees.
  • Oversee and coordinate activities of contractors engaged in the maintenance of electrical and mechanical systems.
  • Maintain a positive relationship with all customers/clients at their facilities.
  • Recommend, plan, and implement equipment needs to improve production efficiency and/or achieve cost reduction.
  • Manage/evaluate Power Usage Effectiveness (PUE) at the facility via the Building Management System (BMS) to ensure facility is operating efficiently.
  • Oversee all infrastructure-related construction projects managed by other internal teams and built by local contractors.
  • Work with customers upon move-in following construction of their environment.
  • Ensure all Security policies are being adhered to by all DCTs to achieve compliance.
  • Closely monitor all components of infrastructure through the BMS system to identify and report any problems, resolve issues when possible, or engage appropriate internal team members when necessary to try and troubleshoot.
  • Train all DCTs to understand the functionality of the BMS system so they can react accordingly to any unexpected issue at the site.
  • Responsible for the purchasing/ordering of all consumables needed at the facilities, including customer order needs and tools for installations.
  • Train all DCTs on DataBank's Emergency Response Procedures and monthly testing of all DCTs to ensure they understand all protocols.
  • Manage weekly work schedules for 24x7x365 coverage as well as an on-call list in the event personnel need additional support.
  • Ensure Video Surveillance system is operating and that DCTs are monitoring the facility 24/7/365.
Qualifications:
  • Assist with daily operational duties including shipping and receiving and facility walkthroughs.
  • Assist in response to infrastructure-related events (power, cooling, etc.).
  • Deal with break-fix issues around the facility.
  • Call in mechanical, electrical contractors to repair any immediate needs.
  • Train DCTs on using NetSuite to ensure they can issue Purchase Orders when necessary.
  • Train DCTs to document site walk-through on a daily basis during their shifts.
  • Help support customer needs on an as-needed basis.
Requirements:
  • Excellent verbal and written communication skills.
  • Thorough management of the Data Center.
  • Good supervisory skills.
  • Ability to train individuals on an as-needed basis.
  • People management skills.
  • Mentor individuals to ensure employees have the ability to move up in the organization.
  • Minimum of 5 years data center experience.
  • Minimum 3 years supervisory experience.
  • LEED certification is a bonus but not a requirement.
Benefits:
  • Health, Vision, and Dental Insurance Packages.
  • Short-Term and Long-Term Disability Insurance.
  • Life Insurance.
  • 401k with company match.
  • Paid Time Off and Paid Holidays.