Customer Service Representative

2 weeks ago


Poughkeepsie, New York, United States Robert Many - State Farm Agent Full time
Customer Relations Representative

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you

Key Responsibilities:
  • Build and maintain strong relationships with clients to understand their needs and preferences.
  • Employ a customer-centric approach to guide clients through our comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
What We Offer:
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development
  • Abundant opportunities for career advancement within our agency
  • Licensing paid by agency
Requirements:
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

We are a State Farm independent contractor agent, and our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Poughkeepsie, NY and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.



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