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Room Care Specialist

2 months ago

Detroit, Michigan, United States MGM Resorts International Full time

Join Our Team:
Are you passionate about delivering exceptional service in a vibrant and dynamic environment? At MGM Resorts International, we are looking for dedicated individuals to help us craft unforgettable experiences for our guests. Embrace our core values and immerse yourself in a culture that celebrates diversity and teamwork.

YOUR ROLE:
As a Room Care Specialist, you will play a crucial role in ensuring that every guest enjoys a pristine and welcoming atmosphere upon their arrival. By understanding and responding to the unique needs of our guests, you will contribute to creating memorable experiences that they will cherish long after their stay.

  • Collaborate with a diverse and enthusiastic team in a lively, fast-paced setting to meet organizational objectives.
  • Engage with guests by offering a warm smile and attentive service while maintaining the cleanliness and presentation of guest rooms.
  • Prioritize guest safety by adhering to established repair reporting protocols.
  • Efficiently clean and prepare guest rooms and bathrooms to meet company standards, including tasks such as vacuuming, dusting, and changing linens.
  • Take ownership of the guest experience by utilizing problem-solving skills to exceed expectations.
COMPENSATION:
The starting pay for this position is $16.56.

WHO WE'RE LOOKING FOR:
  • A positive and energetic individual with a strong work ethic.
  • A detail-oriented team player who is friendly and approachable.
  • Basic understanding of health, safety, and sanitation standards.
  • Ability to manage multiple tasks effectively.
  • Exceptional customer service and interpersonal skills.
  • Previous experience in hospitality or a similar setting is preferred.
BENEFITS:
  • Wellness programs to support your physical and mental health.
  • Comprehensive health benefits.
  • Income protection benefits for eligible employees.
  • Work-life balance initiatives.
  • Access to various discounts on hotel stays, dining, retail, and entertainment.
  • Complimentary meals in our employee dining facilities.
  • Free parking during and after shifts.
  • Opportunities for professional development and advancement.
  • Community engagement through volunteer opportunities.
  • Additional discounts with partner companies across various sectors.