Customer Service Representative
6 days ago
We are a leading retail company dedicated to delivering exceptional customer experiences and creating a positive work environment. Our goal is to empower women through fashion, while maintaining a commitment to safety and excellence.
Job OpportunityWe are seeking an experienced Sales Associate to join our team at our Lighthouse Place location in Michigan City, IN. As a key member of our sales floor team, you will be responsible for providing clients with exceptional services, building relationships, and consistently achieving individual goals that support store objectives.
Main Responsibilities:
- Embody our values by setting an example through behaviors
- Ensure compliance with all Knitwell Group practices and procedures
- Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
Key Performance Indicators:
- Consistently meets or exceeds divisional, store, and individual financial and credit goals
- Provides excellent client service by anticipating needs, exceeding expectations, and adhering to Knitwell Group service experience standards
Operational Requirements:
- Complete opening/closing procedures and tasks with a focus on client satisfaction
- Meet merchandise processing standards and maintain an organized work area
- Adhere to Loss Prevention practices and report potential incidents
Compensation and Benefits:
The estimated annual salary for this role is $45,000-$65,000, depending on experience. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development.
Requirements:
- High School Diploma or equivalent required; minimum one year sales associate or relevant experience preferred
- Excellent communication and interpersonal skills
- Ability to lift and carry up to 20 pounds occasionally
Equal Employment Opportunity:
Knitwell Group is committed to hiring and developing the most qualified people at all levels. We do not discriminate in any of our employment policies and practices, and we welcome applications from people with disabilities.
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