Ecommerce Specialist

The Ecommerce Specialist will be the key point of contact between Amazon activities and all Grafix processes and departments. This position requires a deep understanding of the Amazon selling platform, including its policies and procedures.

Key Responsibilities:

• Create, audit, maintain, and update product listings, pricing, and advertising across marketplaces.
• Monitor Amazon site updates and changes, and communicate with relevant departments.
• Lead and manage Seller Central catalogue, pricing, and benchmarking, cases, account health, buyer messaging, orders, returns, and invoicing.

Performance Metrics:

• Track and evaluate entitlements, chargebacks, and discounts.
• Prepare weekly, monthly, and annual reports to present to the team.
• Forecast inventory needs based on sales history and seasonal trends.

Creative Collaboration:

• Work closely with the marketing team to evaluate opportunities and new programs.
• Enhance brand visibility, increase traffic, and accelerate sales.

Requirements:

• Bachelor's degree (or equivalent job experience; minimum 2 years)
• Computer literacy, customer website programs, Office, and ancillary software; ERP experience a plus
• E-commerce experience; Amazon platform preferred
• Demonstrated success of proactively planning, setting priorities, executing, and delivering results
• Strong analytical, verbal, and written communication and organizational skills
• Demonstrated ability to identify both short- and long-range growth opportunities
• Excellent attention to detail
• Team player

Benefits:

• Health, vision, dental, and voluntary life insurance
• Company-paid life and disability insurance
• 401k retirement plan with company match
• Paid time off

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Grafix.