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Operations Director

2 months ago

Chico, California, United States CVS Health Full time
Job Summary

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service. This role reports to the Store Manager and is responsible for maintaining an engaged and productive store team through strong leadership and initiative.

Key Responsibilities
  • Store Management: Oversee overall store management, supervision, and policy implementation.
  • Sales and Inventory Management: Manage sales and inventory levels to ensure optimal store performance.
  • Employee Development: Supervise, train, and develop store crew members to ensure they have the skills and knowledge needed to excel in their roles.
  • Financial Management: Assist with financial management, including budgeting and forecasting.
  • Customer Service Leadership: Lead by example and promote a customer-centric culture within the store.
Requirements
  • Leadership and Supervision: Proven ability to lead and supervise a team, with a focus on developing and empowering employees.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with store crew members, supervisors, and customers.
  • Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Flexibility and Adaptability: Ability to work a flexible schedule, including evenings, weekends, and holidays, and to adapt to changing priorities and circumstances.
Preferred Qualifications
  • Retail Management Experience: Previous experience in retail management or supervision, preferably in a pharmacy or healthcare setting.
Education

A high school diploma or equivalent is preferred but not required.

Compensation

The typical pay range for this role is $29.00 per hour. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.