Lift Operations Attendant

7 days ago

Durango, Colorado, United States Mountain Capital Partners Full time
Job Details

Job Location: Purgatory Resort - DURANGO, CO

Position Type: Seasonal

Salary Range: $15.50 Hourly

Job Shift: Day

Description

Lift Operations Attendants play a crucial role in maintaining orderly and safe passenger traffic conditions at Purgatory Resort. As a key member of our team, you will be responsible for advising and assisting passengers with loading and unloading procedures, maintaining surveillance of assigned areas, and ensuring all guests riding Purgatory ski lifts have a valid ticket or season pass for each ride.

Key Responsibilities:

  • Ensure proper and safe loading and unloading of guests, using excellent guest service skills at all times.
  • Maintain excellent entry, loading/unloading ramps, and maze areas at all times. Remove excess snow at all areas of station.
  • Be familiar with proper procedures for lift start-up, shut-down of lift, safety checks, auxiliary operations, lift troubleshooting, and completion of daily logs.
  • Use proper procedures for pre-operational safety checks, relaying all information regarding daily lift logs to drive terminal, and inform drive terminal of any unusual situations.
  • Be completely knowledgeable in all Lift Department procedures and policies. Understand lift, mechanical, electrical, and hydraulic systems and be familiar with location of all major components.
  • Be aware of sounds, temperature, and alignment of machinery.
  • Advise operator and supervisor of any unusual or improper occurrences regarding lift operations.
  • Operate machinery in a safe and responsible manner, to avoid damage to the company property and to the environment. Be aware of the safety of people working around machines at all times.
  • Accurately complete lift and Mountain Coaster incident reports. Communicate between stations on assigned lift as needed. Notify Foreman/Manager of incidents immediately.
  • Know and use proper telephone and radio procedures.
  • Scan and verify all lift tickets/passes, ensuring they are valid with the correct code and date, inform supervisor of any invalid passes, and be knowledgeable of all types of tickets.
  • Assist all skiers and snowboarders with current mountain information and keeping all information signs current and accurate.
  • Assist Ski School, ASA, and race clubs while in line, working them into the line quickly and efficiently.
  • Maintain smooth and well-groomed mazes at all times by adding or removing snow as needed.
  • Work to build and maintain strong departmental unity, cohesion, and team spirit, emphasizing professionalism, safety, and high customer service, and appearance standards.
  • Inform guests of the correct use of Mountain Coaster carts to ensure their safe use.
  • Be proficient in Mountain Coaster principles and terminology.
  • Be knowledgeable in Mountain Coaster evacuation procedures and responsibilities.
  • Know and understand Tubing Hill operation and responsibilities.
Other Responsibilities
  • Know signage according to CPTSB Rules and Regulations.
  • Ensure proper opening and closing procedures for your station.
  • Assist in training other operators to required standards.
  • Have a well-rounded understanding of the Mountain coaster, mechanical, electrical, and hydraulic systems and be familiar with location of all major components.
  • Have complete knowledge of Mountain Coaster procedures and policies.
  • Understand the conditions which require Mountain Coaster evacuation and be able to initiate evacuation procedures.
  • Other duties as assigned.
Qualifications

Knowledge, Skills & Abilities:

  • Excellent interpersonal communications skills.
  • Basic machinery operation skills.
  • Must be able to ski/snowboard intermediate runs (dependent upon which lift stations assigned).
  • Alertness, speaking, reading, and writing (English) ability, auditory, tactile, olfactory, and visual discrimination, judgment, and patience are necessary abilities.
  • Must be able to conduct virtual interviews and virtual training sessions with reliable computer and internet connection.

Education or Formal Training:

  • High school diploma or GED preferred but not required.

Experience:

  • Previous lift operations, ski resort, or customer service experience helpful.

Certifications:

  • Must complete all required Lift Operations training courses and successfully pass tests on those courses. Courses and tests will be offered as part of training.

Age:

  • Minimum age of 18 years old required per state regulations.

Materials and Equipment Directly Used:

  • Ski lift machinery.
  • Ski/snowboard equipment (dependent upon which lift stations assigned to).
  • Hand tools.
  • Ticket scanning equipment.

Working Environment and Physical Activities:

  • 90% of the workday is spent outdoors in a ski resort setting with constantly changing weather conditions including but not limited to: cold, heat, snow, wet, lightning, and thunderstorms.
  • 90% of the workday is spent standing.
  • Constantly lifting, pushing, and pulling objects, weighing up to 100 pounds.
  • Occasionally carrying objects weighing up to 50 pounds.
  • Constantly using and monitoring controls that operate lifts.
  • Constantly handling objects and using hearing, near and far acuity, depth perception, color, and field of vision.

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