Technical Support Specialist

4 weeks ago


Redmond, Washington, United States Microsoft Corporation Full time
Job Summary

Microsoft is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for resolving customer technical issues, collaborating with cross-functional teams, and leveraging troubleshooting tools and practices.

Responsibilities

Review, investigate, and solve customer technical issues
Collaborate with cross-functional teams to resolve moderately complex customer issues
Perform in-depth product troubleshooting and remediation
Develop and maintain technical knowledge and skills
Participate in case triage meetings and contribute to more rapid customer solutions

Requirements

3+ years of technical support, technical consulting experience, or information technology experience
Business level fluency in Japanese language
Ability to meet Microsoft, customer, and/or government security screening requirements

Preferred Qualifications

Microsoft Technology Certifications
Experience in building business systems using Windows and Linux on Azure and following Azure services

About Microsoft

Microsoft is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please visit our website for more information.

  • Redmond, Washington, United States Manpower Group Inc. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to Enterprise customers and partners.Key Responsibilities:Take ownership of new cases and escalations via telephone and WebProvide support to...


  • Redmond, Washington, United States Microsoft Corporation Full time

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Microsoft Corporation. As a Technical Support Specialist, you will be responsible for installing, configuring, and troubleshooting issues related to Microsoft technologies. You will also own, investigate, and solve complex customer technical issues, acting as an...


  • Redmond, Washington, United States Cognizant North America Full time

    Job Summary:Cognizant North America is seeking a skilled Technical Support Specialist to join our team. As a key member of our Cloud, Infrastructure, and Security Services Practice, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:* Serve as the first point of contact for customers seeking technical...


  • Redmond, Washington, United States Experis Full time

    Job Title: Technical Support Specialist - Japanese LanguageJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Experis. As a Technical Support Specialist, you will be responsible for providing technical support to Enterprise customers and partners via telephone and Web.Key Responsibilities:* Take ownership of new...


  • Redmond, Washington, United States Manpower Group Inc. Full time

    Job Title: Senior Technical Infrastructure SpecialistJob Summary:We are seeking a highly skilled Senior Technical Infrastructure Specialist to join our team. The successful candidate will be responsible for designing, setting up, and maintaining test fixtures to verify software on real hardware. They will also utilize software and scripts for operations to...


  • Redmond, Washington, United States SPECTRAFORCE Full time

    Job SummarySPECTRAFORCE is seeking a highly skilled Senior Technical Infrastructure Specialist to join our team. As a key member of our engineering team, you will be responsible for designing, setting up, and maintaining test fixtures to verify software on real hardware.Key ResponsibilitiesDesign and implement advanced automated build, test, and release...


  • Redmond, Washington, United States Nintendo Full time

    About the Role:As a Manufacturing Engineer at Nintendo of America Inc., you will play a critical role in ensuring the quality and reliability of our products. Your technical expertise and problem-solving skills will be essential in supporting internal and external teams to ensure products are manufactured and packaged in accordance with specifications.Key...


  • Redmond, Washington, United States Nintendo Full time

    Nintendo Technical Localization Specialist (NTD) Job DescriptionThe Nintendo Technical Localization Specialist (NTD) plays a crucial role in facilitating communication between globally dispersed engineering teams working on platform development. This position involves coordinating with localization-related teams, counterparts at Nintendo Co., Ltd. (NCL), and...


  • Redmond, Washington, United States SpaceX Full time

    Job Title: Technical Support Associate, BilingualJob Summary:We are seeking a highly skilled Technical Support Associate, Bilingual to join our Starlink Customer Support team. As a Technical Support Associate, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience.Responsibilities:- Triage and resolve customer...

  • Technical Writer

    1 month ago


    Redmond, Washington, United States IFG - International Financial Group Full time

    Job Summary We are seeking a skilled Technical Writer to join our team at IFG - International Financial Group. The successful candidate will be responsible for creating high-quality technical documentation for our Azure Health division. About the Role As a Content Specialist, you will play a critical role in standardizing and streamlining documentation for...


  • Redmond, Washington, United States Nintendo Full time

    About the Role:As a Manufacturing Engineer at Nintendo of America Inc., you will play a crucial role in ensuring the production of our iconic video games and hardware systems meets the highest quality standards. Your technical expertise will be instrumental in providing support to internal and external teams to ensure products are manufactured and packaged...


  • Redmond, Washington, United States Actalent Full time

    Job Title: Senior Technical Infrastructure SpecialistJob DescriptionThe ideal candidate will have experience in maintaining technical infrastructure and handling high-priority issues. You should be comfortable with ambiguous challenges like setting up new pre-production hardware for the first time. You will be responsible for defining SOPs, metrics, and...


  • Redmond, Washington, United States Manpower Group Inc. Full time

    Job Title: Technical Specialist - Area DeliveryLocation: RemotePay Range: $80/hr - $85/hrAs a key member of our team, you will be responsible for modeling and statistical analysis, leveraging various techniques to drive business growth. Your expertise will be essential in creating and implementing machine learning and artificial intelligence-driven features...


  • Redmond, Washington, United States Nintendo Full time

    About Nintendo of AmericaNintendo of America Inc. is a leading developer and publisher of video games and interactive entertainment products. Our mission is to create smiles through unique entertainment experiences.We are seeking a highly skilled Manufacturing Engineer to join our team in Redmond, WA. As a key member of our production team, you will be...


  • Redmond, Washington, United States Northwest Center Full time

    We are seeking a dedicated Employment Support Specialist to join our team at Northwest Center. As an Employment Support Specialist, you will play a vital role in supporting high school students with intellectual and developmental disabilities (IDD) to attain or maintain employment.You will be responsible for helping to place individuals in jobs that match...


  • Redmond, Washington, United States Zachary Piper Full time

    At Zachary Piper Solutions, we're seeking an entry to mid-level Desktop Support Specialist to support our Virginia Customer on a Full Time engagement based out of Redmond, WA.To be considered for this role, you must have an active Full Scope Polygraph.The ideal candidate will have a basic understanding of Windows/Linux Operating systems and experience with...


  • Redmond, Washington, United States Troy Consulting LLC Full time

    Job SummaryTroy Consulting LLC is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide administrative support to our management team, ensuring the smooth operation of our office.Key ResponsibilitiesProvide administrative support to the management team, including calendar...


  • Redmond, Washington, United States IFG - International Financial Group Full time

    Job Title: Administrative Support SpecialistAt IFG - International Financial Group, we are seeking a highly skilled Administrative Support Specialist to join our team. This role will provide general administrative support to a team within the organization, requiring multitasking, strong attention to detail, and the ability to work independently.Key...


  • Redmond, Washington, United States Resourceful Full time

    We are seeking a highly skilled Administrative Support Specialist to join our team at Resourceful. As an Administrative Support Specialist, you will be responsible for providing administrative support to our senior management team, including calendar management, travel arrangements, and procurement of office supplies.Key responsibilities include:Managing...

  • IT Support Specialist

    1 month ago


    Redmond, Washington, United States SystImmune Inc. Full time

    Job Title: IT Help Desk TechnicianWe are seeking a dedicated IT Help Desk Technician to join our IT team at SystImmune Inc.Job Summary:The IT Help Desk Technician will serve as the first point of contact for employees experiencing technical issues, ensuring smooth daily operations across the organization.Key Responsibilities:Troubleshoot basic hardware,...