Case Management Director

5 days ago


Washington DC USA, United States MedStar Health Full time
Job Summary

We are seeking a highly skilled and experienced Case Management Director to lead our case management team and oversee the department's daily activities. The ideal candidate will have a strong background in case management, leadership, and patient care coordination.

Key Responsibilities
  • Provide leadership and direction to the case management team
  • Oversee the department's daily activities and ensure efficient and effective patient-centered care
  • Coordinate case management and utilization functions to achieve identified objectives
  • Assign duties to staff members based on ratios, volumes, skills, and departmental needs
  • Identify and mitigate problems as they occur and address performance issues
  • Develop and recommend department operating budgets and ensure the department operates within budget
  • Manage daily operations, including staffing levels and assignments
  • Participate in meetings, serve on committees, and represent the department and hospital in community outreach efforts
  • Establish and promote relationships with clinical team members, physician advisors, and individual physicians
  • Contribute to the development of physician strategy as related to documentation and resource management
  • Escalate issues to the department director as needed
Requirements
  • Bachelor's degree in Nursing (BSN) required
  • 3-4 years of relevant acute care work experience required
  • 2-3 years of case management experience preferred
  • 2-3 years of progressive leadership experience preferred
  • Registered Nurse (RN) licensure and/or Compact State Licensure in the District of Columbia or Maryland required
  • Certified Case Manager (CCM) certification preferred
Preferred Qualifications
  • Effective verbal and written communication skills
  • Excellent interpersonal and customer service skills, especially serving geriatric patients
  • Strong analytical and critical thinking skills
  • Strong community engagement and facilitation skills
  • Advanced project management skills
  • Cultural competency
  • Proficient computer skills, including Microsoft applications and electronic medical records
Salary Range

$100,588 - $180,419



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