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Receptionist II
2 months ago
We are seeking a highly skilled and organized Receptionist II to join our team at Canon Business Process Services, Inc. As the first point of contact for outside visitors, vendors, and clients, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for all.
Key Responsibilities- Handle all incoming calls, using a main or floor switchboard, and route calls to the appropriate party
- Greet outside visitors in a professional manner and provide assistance as needed
- May sign for incoming and outgoing packages and route them to the appropriate party
- Use internal paging systems to communicate with team members
- Call for car service or messenger as requested by clients
- Perform filing, typing, and other administrative duties as requested by clients
- Assist various departments with mass mailings and receive and route faxes
- Schedule conference rooms and order catering as needed
- Prepare monthly production and volume reports to measure productivity and prepare billing charges
- High school diploma or equivalent
- 5 years of direct experience as a receptionist
- 3+ years of prior experience working in a professional office environment
- Proficiency using various office equipment
- Able to use a computer to produce reports (Excel, Word, and PowerPoint)
- Ability to perform routine and non-routine functions of all office equipment and systems
- Excellent customer service, professional attitude, and appearance are a must; ability to work overtime and meet deadlines
Physical activity required including bending, reaching, and prolonged periods of sitting. May lift and/or move up to 10 lbs.
What We Offer- Competitive pay and benefits
- Comprehensive training and development programs that prepare employees to advance from within
- A company focused on creating a positive work and client environment
- Employee discounts on entertainment, products, and services nationwide
