Safety Guardian

Job Summary
As a Public Safety Officer at Hartford Hospital, you will serve as a front-line guardian to the Hartford HealthCare community by providing customer service and ensuring our environments are safe, secure, and prepared for all patients, visitors, colleagues, clinicians, and physicians. You will be equipped to prevent hazardous situations with your presence, respond and manage hazardous and emergency situations, and provide support and resources when situations are successfully managed.

Responsibilities
• Provides professional, customer service-focused assistance to the HHC community, including patients, visitors, families, colleagues, clinicians, physicians, and the first responder community, among others.
• Patrols and rounds the facility to identify concerning activity, safety concerns, or other problems.
• May be assigned to fixed areas to check credentials, provide information, or directions.
• When assigned to mobile patrols, operates vehicles in a safe manner, complying with all traffic and safety rules.
• Provides a timely response, uses problem-solving to take appropriate action to manage and investigate security incidents and hazards.
• Maintains current knowledge of instructions, policies, and procedures and performs work in accordance with these guidelines.
• Shares information with other Public Safety Officers, maintains accurate activity logs, and completes reports and documentation.
• Partners with law enforcement and other first responders when circumstances warrant.
• Informs supervisor or other leadership of unusual situations and requests additional assistance as needed.

Requirements
• One year of relevant experience in public safety, corrections, emergency medical services, or military required.
• High school diploma/GED required.
• Valid driver's license required.
• Valid CT Guard Card required.
• Ability to read, write, speak, and understand English required.
• Two years of relevant experience preferred.
• Basic First Aid and CPR preferred.
• Crisis Prevention Institute (CPI) preferred.
• Management of Aggressive Behaviors (MOAB) preferred.
• Multilingual preferred.
• Ability to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on the current circumstances.