Retail Customer Experience Lead
7 days ago
Job Overview:
Burlington is looking for a seasoned professional to drive customer experience excellence in our stores. The Customer Service Lead role is a key position within our team, responsible for delivering top-notch service and ensuring a seamless shopping experience for our customers.
Key Accountabilities:- Foster a positive store environment and motivate associates to provide excellent customer service.
- Collaborate with colleagues to develop and implement customer-centric initiatives.
- Solve complex customer complaints promptly and professionally.
- Contribute to maintaining a clean and organized store appearance.
- Able to work varied shifts, including evenings and weekends.
- Physically capable of lifting up to 40 lbs and standing for long periods.
- Excellent communication and problem-solving skills.
- $13-$15 per hour competitive wage
- Opportunities for career growth and development
- Flexible scheduling and part-time benefits package
Estimated Annual Salary: $30,240 - $36,600
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