Housekeeper Specialist

We are seeking a highly skilled and detail-oriented Housekeeper Specialist to join our team at MCR Hotels. As a key member of our housekeeping department, you will be responsible for ensuring that all guest rooms, hallways, and public areas meet the highest standards of cleanliness and hospitality.

• Clean and prepare attractive guest rooms, hallways, and public areas in the hotel.
• Complete pre-cleaning duties such as stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Ability to do repetitive duties such as bed making and bathroom cleaning.
• Replacing bed linens and replenishing guest room supplies.
• Conducting deep cleaning activities as needed within the guest room in conjunction with the maintenance department.
• Interact with guests and team members in a friendly, service-oriented manner.
• Maintain regular attendance as required by scheduling.
• Maintain company and brand standards of personal appearance and grooming.
• Thoroughly clean and restock the required number of guest rooms as assigned per shift.
• Complete any special requests made by guests or other departments on the behalf of guests.
• Report any maintenance issues or lost and found items to supervisor or manager.

• A positive attitude and willingness to learn.
• The ability to communicate effectively and clearly.
• Strong attention to detail.
• Physical ability to stand/walk the entire shift and perform repetitive motions.
• Ability to work well in stressful, high-pressure situations.
• Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be 18 years of age or older to perform this job.

• Experience cleaning in a hotel or a related field.

MCR Hotels is a leading owner-operator of premium-branded hotels in the United States. With a portfolio of over 148 hotels and more than 22,000 guest rooms, we offer a unique opportunity for career advancement and upward mobility.

We are proud to be one of Fast Company's 10 Most Innovative Travel Companies of 2020 and a three-time recipient of the Marriott Partnership Circle Award. Our team members are committed to delivering exceptional guest experiences and driving business results.