Center Director
1 week ago
We are seeking a highly skilled and motivated Center Manager to join our team at our Allen, TX location. As a key member of our fast-growing beauty franchise, you will be responsible for driving business growth, developing and inspiring a team of Guest Service Associates and Specialists, and delivering exceptional guest experiences.
Key Responsibilities- Develop and implement strategies to achieve daily, monthly, and annual goals for the center and associates
- Supervise, motivate, and coach associates to achieve their professional best
- Celebrate positive associate performance and identify opportunities for improvement
- Manage guest experiences and resolve issues in a timely and solution-driven manner
- Analyze business trends to schedule staff and manage time off requests
- Interview, hire, and train new associates as needed
- Own and be accountable for creating a positive work environment that increases productivity and reduces turnover
- Grow and encourage culture within the center
- Provide an exceptional associate and guest experience
- 1-3 years of retail management experience, preferably with relevant industry experience
- Flexibility with work schedule, including mornings, evenings, and weekends; ability to work 40+ hours per week
- Demonstrated success in achieving selling and operational excellence by hiring, leading, retaining, motivating, and developing effective team members
- Highly resourceful, flexible, and able to solve problems promptly
- Ability to build and maintain relationships with associates and business landscape knowledge
- Excellent organizational and time management skills
- Experience coaching, developing, and motivating those around you
- Ability to develop and lead a team that drives results
- Ability to communicate effectively across multiple platforms at all levels
- Strong customer service orientation and an obsession with creating the ultimate Team Member and guest experience
- Proficiency in Microsoft Office Suite
- Base salary: $50,000
- Bonus: $15,000
- Commission potential
- 401(k) Retirement Savings Plan
- Medical, Dental, Vision, and Disability Insurance
- Paid Time Off
- Discounts on services and retail products
- Advancement opportunities for those wanting to further their development within the organization
This is a confidential search supporting one of the fastest-growing beauty franchises in the country. If you are interested in this opportunity, please apply now.
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