Family Services Coordinator

1 month ago


Cleveland, Ohio, United States OMJ|CC Full time
Job Title: Family Services Coordinator

Ohio Means Jobs Cleveland Cuyahoga County is seeking a highly skilled Family Services Coordinator to join our team.

Job Summary:

The Family Services Coordinator will provide critical support to families in crisis, working closely with our team to ensure the well-being and stability of our clients.

Key Responsibilities:
  • Screen inquiry calls, validate referrals, and manage the Crisis and Pediatric Crisis Nursery waiting list.
  • Complete all qualified intakes and document all contacts with clients and partnering agencies.
  • Assist with overflow cases as needed from Tier 2 and Tier 3 families.
  • Develop initial service plans and supporting goals with assigned families.
  • Lead discharge planning, making referrals for services post-discharge and communicating with service providers.
  • Attend staffings and meetings with referring agencies and Cuyahoga County Division of Children and Family Services as assigned.
  • Create and implement family education plans, including classroom and hands-on experiences.
  • Manage clients' medication and school needs.
  • Work directly with families to determine frequency and scheduling of visitations.
  • Observe and provide direct support to caregivers to ensure successful and meaningful visitations.
  • Assist with childcare duties as needed.
  • Participate in the on-call rotation and regularly scheduled work hours with one additional weekend day worked per month.
  • Assist in scheduling and completing outreach appointments to community partners and referring agencies as assigned.
Requirements:
  • Bachelor's Degree in Social Work or related field.
  • Licensed Social Worker (LSW) in the state of Ohio.
  • 21 years of age minimum and a valid State of Ohio driver's license.
Preferred Qualifications:
  • Experience working with families in crisis and child welfare.
  • Knowledge of childcare regulations and standards.

We strive to be culturally competent and supportive of diversity in both service to clients and through professional interactions with other staff, donors, and guests.



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