Physical Therapist Assistant

1 month ago


Brooklyn, New York, United States Professional Physical Therapy Full time
Job Title: Patient Care Coordinator

Professional Physical Therapy is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Responsibilities:
  • Greet patients and provide a warm welcome
  • Answer phone calls and respond to patient inquiries
  • Schedule patient appointments and manage the scheduling process
  • Complete new patient registration and data entry
  • Discuss insurance benefits, authorization requirements, and payment responsibilities with patients
  • Collect patient balances (copay/deductible/coinsurance)
  • Perform standard day-to-day clinical administrative responsibilities
Requirements:
  • High school diploma or equivalent
  • Prior experience in a customer service or administrative role, preferably in a healthcare setting
  • Excellent interpersonal and communication skills
  • Strong attention to detail and organizational skills
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment
  • Proficient in computer skills and ability to learn new software systems
Benefits:

Sick time earned based on New York State Paid Safe and Sick Law



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