Shift Leader

11 hours ago


Williston, Vermont, United States Baskin Robbins Full time
Job Summary:

We are seeking a highly motivated and experienced Shift Leader to join our team at Baskin Robbins. As a Shift Leader, you will be responsible for coaching and guiding our crew members to deliver exceptional customer service and maintain operational excellence.

Key Responsibilities:
  • Lead and motivate a team of crew members to achieve sales goals and deliver a great customer experience.
  • Coach and develop crew members to improve their skills and knowledge.
  • Ensure that all operational standards and procedures are followed.
  • Manage cash handling and inventory control.
  • Resolve customer complaints and issues in a professional and timely manner.
Requirements:
  • High school diploma or equivalent.
  • Previous experience in a supervisory or leadership role in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and lead by example.
  • Basic math and writing skills.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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