Technical Development Manager

4 days ago


Grand Rapids, Michigan, United States Applied Innovation Full time
Job Title: Technical Development Manager

Applied Innovation is seeking a highly skilled and experienced Technical Development Manager to join our team. As a key member of our organization, you will be responsible for overseeing the development and implementation of training programs that align with our company initiatives and strategies.

Key Responsibilities:
  • Coach and motivate a team of trainers to achieve their goals and objectives.
  • Develop and implement training programs that meet the needs of our technicians and service directors.
  • Collaborate with other teams and departments to improve processes and efficiencies.
  • Analyze and provide data to support service metrics and resolve challenges.
  • Maintain accurate documentation of training transcripts.
Requirements:
  • Five years of experience in the office technology industry.
  • Previous training experience preferred.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office tools.
  • Ability to communicate the company's mission and vision.

Applied Innovation offers a comprehensive benefits package, including medical, dental, vision, life insurance, and a 401(k) plan. We also offer paid vacation and holidays.



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