Medical Equipment Specialist
2 weeks ago
About the Role
Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care.
Job Summary
The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently throughout the hospital. This role requires a commitment to continual improvement of the quality, reliability, and value of our products, as well as the efficiencies of our services.
Key Responsibilities
- Deliver equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
- Communicate effectively with clinical staff on equipment features, functionality, and other related topics.
- Provide quality service, perform to quality standards, and meet both customer and company metrics.
- Pick up, clean, and process all equipment, preparing it for patient-ready use following all company and hospital protocols.
Requirements
- High school diploma or equivalent.
- Customer service experience required and prior work experience in a hospital setting preferred.
- Basic computer skills.
- Ability to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
- Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
- Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
What You Will Use in This Role
- Computer Literacy
- Customer Complaint Resolution
- Customer Service
- Detail-Oriented
- Group Problem Solving
- Interpersonal Communication
- Inventory Management
- Quality Control (QC)
- Teamwork
- Written Communication
Primary Job Location: Saint Barnabas Medical Center
Additional Locations (if applicable):
Job Title: Hospital Service Technician I
Company: Agiliti
Location City: Livingston
Location State: New Jersey
Pay Range for All Locations Listed: $24.68
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