Customer Service Liaison

1 week ago


Waterford, Michigan, United States Premier Private Jets Full time
About Premier Private Jets

Premier Private Jets is a dynamic and vertically integrated aviation services company based in Stuart, Florida with locations in Waterford, MI and Dayton, OH. Our commitment to safety and providing an industry-leading customer experience sets us apart from the competition.


Job Overview

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring seamless flight experiences, and maintaining the highest standards of professionalism.


Key Responsibilities
  • Assist customers with concierge services, rental cars, and hotel accommodations
  • Confirm catering orders for inbound and outbound flights
  • Provide ground transportation for pilots and customers
  • Answer multi-line switchboard calls and route them accordingly
  • Utilize Unicom communication system
  • Schedule aircraft arrivals and departures, coordinating with Line Service as needed
  • Maintain scheduling for lobby area and conference rooms
  • Ensure serviceability of aircraft linens and dishware
  • Dispatch and receive fuel orders
  • Enter fuel and service tickets
  • Stock office supplies
  • Maintain security access to ramp, hangar, and offices
  • Adhere to company Policy and Procedure Manual
  • Demonstrate loyalty and confidentiality when dealing with customers, competitors, and vendors

Requirements
  • 1-2 years of face-to-face Customer Service experience
  • College degree preferred
  • Excellent customer service skills
  • Ability to work any shift, including weekends and holidays
  • Valid Driver's License
  • Able to obtain airport badge/pass background check
  • Pass pre-employment drug screening
  • FBO experience preferred but not required

Compensation and Benefits

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience, plus benefits including:

  • Health, vision, dental, and life insurance
  • Long-term/short-term disability insurance
  • Paid time off
  • Paid Holidays
  • 401K with company match


  • Waterford, Michigan, United States Pentastar Aviation Full time

    Pentastar Aviation is a leading provider of executive aviation services.As a Customer Service Representative with our company, you will have the opportunity to provide exceptional service to our clients and their guests.Job Description:We are seeking a highly skilled and experienced individual to fill the role of Customer Service Representative.The...


  • Waterford, Michigan, United States Gordon Food Service Full time

    Job SummaryWe are seeking a skilled Part Time Store Associate to join our team. As a key member, you will provide superior customer service, multitask with ease, and work independently or within a team. Basic math and computer skills are required, along with the ability to lift up to 50 lbs.BenefitsAffordable health insurancePrescription, dental, and vision...


  • Waterford, Michigan, United States Stop & Shop Full time

    About UsAt Stop & Shop, we're dedicated to feeding all of life's moments and making the small wins possible for our customers every day. We believe in creating a workplace where our associates feel valued, respected, and empowered to make a difference.We're seeking a Retail Sales Associate or Customer Service Representative to join our team. In this role,...


  • Waterford, Michigan, United States Walgreens Full time

    **About Walgreens**We are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Walgreens. As a valued member of our retail sales team, you will be responsible for delivering exceptional customer service experiences, operating cash registers, and promoting products to customers.Key Responsibilities:Model and deliver a...


  • Waterford, Michigan, United States Kroger Rochester Hills Full time

    About Kroger Rochester HillsKroger Rochester Hills is a leading retailer dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a skilled Customer Service Representative to join our team. This role involves creating an outstanding customer experience through exceptional service, establishing and maintaining a safe and clean...


  • Waterford, Michigan, United States CVS Health Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Store Associate at CVS Health. In this role, you will provide exceptional customer service by anticipating and meeting customer needs.Responsibilities:Customer Service: Provide excellent customer service by greeting customers, answering their...


  • Waterford, Michigan, United States Public Storage Full time

    About Public StorageWe are the self-storage industry leader, committed to providing exceptional customer experiences.Earn a competitive hourly rate of $15.50 per hour.Job SummaryThis is an exciting opportunity for a skilled Customer Service Manager to join our team and contribute to delivering outstanding service to our customers.As a key member of our team,...


  • Waterford, Michigan, United States Kroger Rochester Hills Full time

    Kroger Rochester Hills is seeking a highly skilled Customer Service Associate to join our team.About the JobThis is an exciting opportunity to work in a fast-paced retail environment where you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Estimated Salary: $12.50 - $15.00 per...


  • Waterford, Michigan, United States DSW Full time

    About Us: DSW, Inc. is a retail company that specializes in selling designer and name-brand shoes at discounted prices. Our stores feature a wide selection of shoes for men and women, as well as accessories such as handbags and belts.Job Description: As a Store Associate at DSW, you will be responsible for providing exceptional customer service, maintaining...


  • Waterford, Michigan, United States Fabulous Events Full time

    Company OverviewFabulous Events is a leading provider of exceptional event experiences, dedicated to delivering unforgettable moments for our clients. Our team of experts is passionate about creating customized events that exceed expectations.We are committed to fostering a culture of excellence, where our employees can grow and develop their skills in a...


  • Waterford, Michigan, United States Fifth Third Full time

    We are seeking a highly organized and detail-oriented Customer Service and Operations Specialist to join our team in Waterford, MI. This role will be responsible for providing excellent customer service, processing transactions, and maintaining accurate records.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Waterford, Michigan, United States Kroger Rochester Hills Full time

    Job DescriptionKroger Rochester Hills seeks a Customer Service Operations Lead to oversee the Front-end department's day-to-day operations. As a key member of the store management team, you will be responsible for ensuring exceptional customer experiences and driving sales growth.Key Responsibilities:Sales Growth and Profitability: Assist in directing and...


  • Waterford, Michigan, United States Hyatt House Full time

    We are seeking a dynamic and friendly Front Desk Agent to provide exceptional service to our hotel guests at Hyatt House. This is an excellent opportunity to join our team and build a successful career in the hospitality industry.Job OverviewThe estimated salary for this position is $45,000 - $55,000 per year, depending on experience and location.Key...


  • Waterford, Michigan, United States Pentastar Aviation Full time

    Pentastar Aviation is seeking a skilled Customer Service Representative to deliver exceptional experiences to executive travelers and aircraft crew members.The ideal candidate will possess excellent communication skills, both written and verbal, to effectively engage with customers through various channels.Key responsibilities include providing superior...


  • Waterford, Michigan, United States Walmart Full time

    Job Summary:This sales floor team member position requires a positive attitude, strong communication skills, and the ability to multitask in a fast-paced environment. You will be responsible for delivering exceptional customer service, processing transactions, and maintaining a clean and safe workspace.Duties and Responsibilities:Smile, greet, and thank...


  • Waterford, Michigan, United States Culvers Restaurant Full time

    Are you looking for a rewarding career in the food service industry? Culver's Restaurant is seeking motivated and customer-focused individuals to join our team as Customer Service Representatives!We offer competitive wages, on-the-job training, free uniforms, meal discounts, and opportunities for career advancement.This role is perfect for those who enjoy...


  • Waterford, Michigan, United States Oakland Health & Safety Full time

    We are seeking a Customer Service Representative to join our team at Oakland Health & Safety. This is a part-time appointment setting position that requires excellent communication and organizational skills.As a Customer Service Representative, you will be responsible for scheduling appointments with clients, handling customer inquiries, and providing...


  • Waterford, Michigan, United States Petroleum Marketing Group, Inc. Full time

    We are looking for a reliable and flexible Sales Associate to work at our convenience store in Hartford, CT. The ideal candidate will have excellent communication skills, be able to lift up to 35 lbs, and be available to work a variety of shifts.As a Sales Associate, you will be responsible for greeting customers, operating the cash register, and performing...


  • Waterford, Michigan, United States Joe Lunghamer Chevrolet Inc Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Greeting customers and directing them to the appropriate service representativeObtaining and maintaining customer information sheetsPreparing vehicles for service, including washing and vacuumingMaintaining the dealership area to ensure it remains clean and well-stockedProviding exceptional...


  • Waterford, Michigan, United States Torrid Full time

    About the Role:We're looking for a Customer Experience Representative to join our team at Torrid. As a key member of our sales floor, you'll be responsible for providing an exceptional shopping experience to our customers.Key Responsibilities:Ensure visual standards are met and maintained throughout the store.Provide excellent customer service, making...