Service Representative Specialist

6 days ago


El Paso, Texas, United States Edfinancial Services LLC Full time
Job Description:

This role is responsible for promoting our products and services through inbound and outbound calls to potential customers. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong understanding of our products and services.

Key Responsibilities:
  • Address customer inquiries and provide accurate information in a timely and professional manner.
  • Resolve customer complaints and issues promptly and professionally.
  • Utilize provided scripts and information to promote our products and services effectively.
  • Work collaboratively with other team members to achieve department goals and expectations.
Requirements:
  • Bachelor's degree in Business Administration, Communications, or related field.
  • At least 2 years of experience in a customer service or sales role.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Strong analytical and problem-solving skills.
Compensation and Benefits:

The estimated salary for this position is $45,000 - $65,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement plan, paid time off, and opportunities for career growth and development.



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