Retail Brand Ambassador

5 days ago


Branson, Missouri, United States Tapestry Full time
Role Overview

The Customer Experience Specialist plays a critical role in delivering exceptional customer service and driving sales growth in a fast-paced luxury retail environment.

About the Job

  • You will be responsible for creating a positive and engaging customer experience, ensuring that every customer feels valued and supported.
  • You will maintain a high level of product knowledge and stay up-to-date on fashion trends and competition in the marketplace.
  • You will contribute to achieving sales goals and targets by building strong relationships with customers and colleagues.
  • You will maintain a clean and organized store environment, adhering to Coach's standards and expectations.
  • You will provide excellent communication skills, working effectively with customers, colleagues, and management.

Responsibilities

  • Ensure that all daily tasks are completed without negatively impacting service or Coach standards.
  • Complete daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner.
  • Maintain a clean and tidy selling floor at all times.
  • Adhere to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures.

Compensation

The estimated annual salary for this position is $50,000 - $70,000, depending on experience and qualifications.


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