Retail Brand Ambassador
5 days ago
The Customer Experience Specialist plays a critical role in delivering exceptional customer service and driving sales growth in a fast-paced luxury retail environment.
About the Job
- You will be responsible for creating a positive and engaging customer experience, ensuring that every customer feels valued and supported.
- You will maintain a high level of product knowledge and stay up-to-date on fashion trends and competition in the marketplace.
- You will contribute to achieving sales goals and targets by building strong relationships with customers and colleagues.
- You will maintain a clean and organized store environment, adhering to Coach's standards and expectations.
- You will provide excellent communication skills, working effectively with customers, colleagues, and management.
Responsibilities
- Ensure that all daily tasks are completed without negatively impacting service or Coach standards.
- Complete daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner.
- Maintain a clean and tidy selling floor at all times.
- Adhere to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures.
Compensation
The estimated annual salary for this position is $50,000 - $70,000, depending on experience and qualifications.
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