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Patient Access Coordinator

2 months ago


Deerfield Beach, Florida, United States University of Miami Full time

About University of Miami Health System

We are a leading healthcare provider dedicated to delivering exceptional patient care through innovative medical research and education. Our team is passionate about serving the South Florida community and beyond.

Job Summary

We are seeking a highly skilled Patient Access Specialist to support our revenue cycle and clinic operations. As a key member of our team, you will be responsible for coordinating various duties to enhance the patient experience.

Key Responsibilities

  • Collect and enter patient demographic, financial, and clinical information for financial clearance
  • Verify insurance coverage and eligibility
  • Collaborate with scheduling departments to identify add-on patients
  • Obtain necessary authorizations and referrals
  • Collect payments from patients prior to service
  • Maintain accurate documentation
  • Act as a lead resource for team members
  • Recommend process improvements for enhanced performance
  • Handle technical inquiries from various stakeholders
  • Provide exceptional customer service
  • Maintain professionalism and positive demeanor

Requirements

Bachelor's degree or equivalentMinimum 3 years of relevant experience

Skills and Abilities

Strong data entry skillsEffective communication skillsAbility to handle confidential informationExcellent interpersonal skillsAbility to multitask and prioritize work effectively