Hotel Service Representative

7 days ago


Arlington, Virginia, United States Loews Hotel & Resorts Full time
Job Summary

Loews Arlington Hotel and Convention Center is a premier meetings and resort destination that caters to groups of all sizes, as well as families seeking a world-class experience. We are seeking a skilled Room Service Order Taker/Dispatcher to join our team.

Key Responsibilities
  • Take and process room service orders in a timely and efficient manner
  • Coordinate with the kitchen and other departments to ensure seamless service delivery
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise
  • Work collaboratively with the hospitality team to ensure a positive guest experience
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Strong problem-solving skills and attention to detail
  • Previous experience in a customer-facing role, preferably in the hospitality industry

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