Assessment Content Management Lead

7 days ago


Lake Mary, Florida, United States The Institute of Internal Auditors Inc Full time
Key Responsibilities
The Assessment Content Management Lead will be responsible for managing and executing strategic plans for global certification and assessment programs. This includes overseeing the development and implementation of innovative solutions to improve certification products and enhance the customer experience.

You will ensure high standards of exam performance using psychometric best practices, staying current on industry trends, including the impacts of AI and GenAI on assessments. Your analytical skills will enable you to monitor assessment product performance and program outcomes, making data-driven policy recommendations to improve certification success rates and overall program effectiveness.

This role requires collaboration with marketing, customer engagement, and human resources teams to implement campaigns and outreach initiatives that support customer acquisition, retention, and brand perception. You will also identify and manage opportunities to streamline certification processes, reduce barriers to entry, and expand global reach.

As a leader, you will build a supportive environment focused on team learning, individual development, and diversity, equity, and inclusion. Based in Lake Mary, FL, this position requires 40% on-site work. The estimated salary for this role is $120,000 - $150,000 per year, depending on experience.

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