Optum Care Delivery Team Lead

3 days ago


Lake Mary, Florida, United States UnitedHealth Group Inc Full time
Optum Care Delivery Team Lead

We are looking for a skilled RN Healthcare Manager to lead our Optum Care Delivery team in Lake Mary, FL. As a key member of our team, you will play a crucial role in making healthcare better for everyone.

As a leader, you will work closely with our talented team members in a collaborative environment that values diversity and inclusion while striving towards the Quadruple Aim. We believe in empowering our employees to live their best lives at work and at home.

The ideal candidate will have a strong background in nursing, with a Bachelor's degree in Nursing or Associate's degree in Nursing and 4+ years of experience as a Registered Nurse. A valid and unrestricted license to practice in the state of employment is also required. Additionally, they should have current BLS certification and 2+ years of experience in a physician's office, clinical or hospital setting. Knowledge of chronic diseases, especially COPD / asthma, diabetes, CHF and IHD, is also necessary. Proficient computer skills to work efficiently with electronic medical records are essential.

Salary: Estimated $83,256 per year based on location (Lake Mary, FL) and industry standards, plus $5,000 sign on bonus for External Candidates

Job Description: The RN Healthcare Manager is responsible for leading our team in navigating the healthcare system to support patients with high-risk health conditions. This involves developing patient empowerment through education, acting as a resource and advocate for patients and their families, and ensuring maximum quality of life. The manager interacts and collaborates with multidisciplinary care teams, including physicians, nurses, pharmacists, laboratory technologists, social workers, and other educators. They act as a resource for clinic staff and work in a less structured, self-directed environment, performing all nursing duties within the scope of a RN license of the applicable state board of nursing. The successful candidate must have excellent communication skills, solid organizational and prioritization skills, and be able to interact productively with individuals and multidisciplinary teams.

Responsibilities:

  • Works with providers and clinic staff to identify patients at high risk
  • Supports longitudinal care of the patient with chronic care conditions by performing assessment of health conditions, medication reconciliation, conducting Motivational Interviewing and Self-Management Goal setting, providing patient education, creating referrals to appropriate agencies and resources
  • Supports transition of the patient with chronic care conditions from inpatient to outpatient setting, by performing assessment of transitional needs, medication reconciliation, establishing and reviewing contingency plan, providing patient education, assisting with post-discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments
  • Coordinates with providers to establish or update plan of care
  • Performs accurate and timely documentation in the electronic medical record
  • Participates in daily huddles and Patient Care Coordination (PCC) meetings
  • Prepares accurate and timely reports, as required, for weekly meetings
  • Maintains continued competence in nursing practice and knowledge of current evidence-based practices
  • May perform clinical tasks within their scope of practice

Benefits: Our organization offers a competitive salary and benefits package, including comprehensive medical and dental coverage, paid time off, and opportunities for professional growth and development.

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