Restaurant Operations Manager

3 weeks ago


Newport, North Carolina, United States Subway Full time
Job Title: Restaurant Operations Manager

At Subway, we are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will be responsible for the overall management of our restaurant, ensuring that our high standards of food safety, quality, and customer service are consistently met.

Key Responsibilities:
  • Manage and direct restaurant staff to ensure that food safety, product preparation, and cleanliness standards are maintained.
  • Oversee the training of staff to ensure that they have the necessary skills and knowledge to provide excellent customer service.
  • Monitor and control labor costs, food costs, and other expenses to ensure that they are within established guidelines.
  • Ensure that all equipment is maintained in good working order and that all safety and security procedures are followed.
  • Manage sales, profits, and expenses to budget and ensure that the restaurant is operating efficiently.
  • Conduct regular meetings with staff to enhance communication and teamwork.
  • Conduct regular employee performance reviews and discussions.
  • Prepare work schedules and post them in advance.
  • Provide clear, consistent direction and expectations to staff.
  • Establish written job assignments.
  • Ensure that all employees adhere to dress code, appearance, and health requirements.
  • Provide timely motivational feedback and coaching to staff.
  • Counsel and document staff as necessary in a timely and appropriate manner.
  • Monitor orders to ensure in-stock efficiency.
  • Review fresh food forecasting to ensure maximizing of sales while maintaining acceptable food cost.
  • Train and develop staff.
  • Review management reports and take appropriate action to ensure balanced inventories.
  • Verify deliveries to ensure accuracy of order.
  • Ensure quality and freshness of products through proper rotation, ordering, and proper monitoring of codes and temperatures.
  • Ensure accurate and visible pricing of products.
  • Merchandise product according to guidelines or layout.
  • Ensure products are made according to recipe and portion.
  • Ensure proper signage and price point is displayed.
  • Ensure promotional signage is posted timely.
  • Promote sales through suggestive selling and other approved means.
  • Provide feedback to management on sales, food cost, and profit opportunities.
  • Ensure that all employees follow inventory control procedures.
  • Ensure that all safety and security procedures are followed.
  • Control labor within established guidelines.
  • Manage food cost and other expenses within established guidelines.
  • Manage sales, profits, and expenses to budget.
  • Maintain Subway Manual and ensure that all training materials are accurate.
  • Operate Subway within established hours.
Qualifications:
  • 18 years of age or older.
  • Ability to read, write, speak, and understand English.
  • Basic math skills (addition, subtraction, division, and multiplication).
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Subway is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision. This organization participates in E-Verify.



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