Automotive Sales Representative

5 days ago


Marlton, New Jersey, United States Burns Honda Full time
Job Description

The Burns Honda family has been a leading force in the automotive industry for over 50 years, and we are committed to continuing our legacy of excellence. As a customer-focused organization, we strive to provide the highest level of service to our customers, and we are seeking a highly motivated and customer-driven individual to join our team as a BDC Sales Appointment Coordinator.

Key Responsibilities:

  • Communicate with customers via phone, email, or text to build rapport and assist with vehicle selection.
  • Work with sales associates, sales managers, and service personnel to ensure seamless customer experiences.
  • Provide knowledgeable assistance to customers, matching them with the perfect Honda or used vehicle to suit their needs.
  • Respond promptly to incoming internet leads, phone calls, and online chats.
  • Document all customer contact in our CRM tool.
  • Assign leads and appointments to sales associates in accordance with our batting order.
  • Follow scripts for incoming phone calls and follow up with customers who do not set an appointment initially.

Requirements:

  • High school diploma or equivalent.
  • Previous experience with phones or telemarketing, preferably in the automotive or customer service fields.
  • Ability to work effectively as part of a team or individually in a fast-paced environment.
  • Excellent verbal and written communication skills, including the ability to initiate dialogue with customers and colleagues.
  • Organized, multi-tasked, and self-motivated with a strong focus on customer service.

We offer comprehensive training, competitive compensation, and unparalleled benefits to our team members. If you are a customer-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.



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