Customer Service Ambassador

20 hours ago


Ottawa, United States Bill Walsh Automotive Group Full time
Job OverviewWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our valued customers. As a key member of our team, you will be responsible for delivering outstanding service and ensuring customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries and concerns in a timely and professional manner
  • Provide accurate and detailed information about our products and services
  • Troubleshoot and resolve product issues and concerns efficiently
  • Document and update customer records to ensure seamless interactions
  • Stay up-to-date on product knowledge to provide expert advice
Requirements:
  • Previous experience in customer service, sales, or related fields
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Positive and professional attitude
  • Strong problem-solving and analytical skills
About Us:

Bill Walsh Automotive Group is a family-owned business with a rich history of serving the automotive needs of our community. With nine showrooms, seven mechanical repair and parts centers, and over 250 employees, we are committed to delivering exceptional service and support to our customers.



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