Customer Service Representative
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and maintaining a clean and welcoming environment.
Key Responsibilities- Provide exceptional customer service to members and guests
- Check members into the system and facilitate new account sign-ups
- Respond to member questions and concerns in a timely and professional manner
- Maintain a clean and organized front desk area
- Collaborate with team members to achieve business objectives
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Physical ability to stand for long periods and lift up to 50 pounds
- Competitive hourly rate
- Free Planet Fitness Black Card membership
- Opportunities for advancement and professional growth
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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