Customer Service Representative

3 days ago


Fulton, New York, United States Planet Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Provide exceptional customer service to members and guests
  • Check members into the system and facilitate new account sign-ups
  • Respond to member questions and concerns in a timely and professional manner
  • Maintain a clean and organized front desk area
  • Collaborate with team members to achieve business objectives
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Physical ability to stand for long periods and lift up to 50 pounds
Benefits
  • Competitive hourly rate
  • Free Planet Fitness Black Card membership
  • Opportunities for advancement and professional growth

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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