Freight Logistics Manager
5 days ago
We are seeking a highly skilled Freight Logistics Manager to join our team at Cowan Systems and Cowan Management. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for the successful execution of customer freight delivery and daily oversight and management of your assigned fleet.
Job DescriptionThis leadership position reports to the Operations Manager or Terminal Manager, depending on the size of the operation. The Freight Logistics Manager will participate in problem identification, solution recognition, and system implementation to improve areas that impact our drivers' experience and the quality of our services.
Key Responsibilities:- Maintain highest driver relationship and satisfaction of new and tenured drivers by actively onboarding new drivers following the 12 week onboarding process, regularly reviewing driver scorecards to ensure drivers are meeting performance and income goals, auditing driver manifests for pay accuracy and workload balance, and effectively communicating policy changes and schedule changes to the fleet.
- Promote culture of safety in all daily activities by proactively addressing safety concerns, communicating safety goals and standards to all drivers, providing resources for safety concern resolution, ensuring fleet compliance with DOT requirements for hours of service and driver fitness before dispatch, and assisting in coordination of compliance activities including the scheduling of physicals and submission of required documentation.
- Monitor driver progress throughout the shift to ensure on time dispatch and delivery of freight as planned, addressing and notifying the customer of any delays or issues, addressing all customer needs and concerns as they arise during shift, and escalating any customer issues requiring a higher level of involvement to the Operations Manager or Terminal Manager.
The ideal candidate will have 2 years industry experience with 1 year fleet management experience preferred. Computer applications experience and proficiency in Microsoft Office are also required. TMS experience, preferably TMW, is desired. Working knowledge of DOT, OSHA, and related safety regulations is necessary. Excellent customer service, problem-solving, and decision-making skills are essential. The estimated salary for this role is $55,000-$60,000 per year, depending on knowledge and experience. We offer full benefits, life, short- and long-term disability, PTO (sick & vacation), and 401K.
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