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Host/Hostess - Guest Service Representative

2 months ago

Orlando, Florida, United States Piesanos UCF LLC Full time
Host/Hostess Job Description

Piesanos Stone Fired Pizza is seeking a friendly and welcoming Host/Hostess to join our team. As a Host/Hostess, you will be the initial point of contact for our guests, providing exceptional service and creating a warm and inviting atmosphere.

Key Responsibilities:
  • Provide a warm and friendly greeting to all guests, vendors, and job applicants.
  • Hold the door for incoming and departing guests and assist with seating.
  • Answer incoming restaurant calls in a friendly and professional manner.
  • Provide accurate wait times and recommend wait options.
  • Assist with bussing tables and refills non-alcoholic beverages.
  • Ensure restrooms are kept clean and stocked.
  • Maintain a neat and organized work area.
Requirements:
  • Strong communication skills and ability to work alone and with a team.
  • Ability to multitask and work in a fast-paced environment.
  • Ability to work with and handle cash.
  • Must be 16 years of age at the time of hire.
Leadership Qualities:
  • Leads self with self-discipline, critical thinking, and problem-solving.
  • Leads people through a passion for motivating others to perform as a team.
  • Communicates effectively through active listening and positively influencing a diverse team.
Working Conditions & Physical Requirements:
  • Remain standing for extended periods, bending, squatting, and lifting up to 50 lbs.
  • Must be able to exchange accurate information by effectively talking and listening.

Piesanos Stone Fired Pizza is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.