Retail Operations Manager

2 weeks ago


Charlottesville, Virginia, United States Food Lion Full time
About the Role

The PT Customer Service Leader will play a critical role in delivering excellent customer service, resolving customer complaints, and maintaining a clean and organized store environment. This is an excellent opportunity for someone who is passionate about working in retail, has excellent communication skills, and is able to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service, responding promptly and professionally to customer inquiries and concerns.
  • Maintain a high level of product knowledge, including store policies and procedures.
  • Ensure a clean and organized store environment, adhering to Food Lion's cleaning and maintenance standards.
  • Assist with daily tasks, such as cash handling, stock replenishment, and inventory management.
  • Work collaboratively with other associates to achieve sales goals and improve customer satisfaction.

Estimated Salary: $28,000 - $38,000 per year based on location and experience.



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