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Senior Automation Developer

2 months ago

Lansing, Michigan, United States Jackson Full time

Job Summary

The Senior Automation Developer leads and is responsible for analyzing, designing, developing, implementing, and supporting Intelligent Automation solutions. This role is part of the Automation Center of Excellence to further the goal of enabling innovation and continuous process improvement across the enterprise for Intelligent Automation.

Key Responsibilities

  • Collaborate with stakeholders from various business domains to understand their business challenges and identify opportunities for process automation.
  • Collaborate with Business Process Engineers to perform technical feasibility of a business process flow for RPA.
  • Collaborate with the Automation Architect to ensure guardrails are met and influence the creation and maintenance of architecture guardrails.
  • Work with Product Owner and stakeholders to document and refine user stories, validates acceptance criteria, and prioritize/remediate issues.
  • Design and develop solutions for streamlined processes using Robotic Process Automation (RPA) technologies in accordance with standard operating procedures (SOPs), training documentation, and Jackson approved technical standards.
  • Monitor, escalate, and support the resolution of RPA production issues.
  • Ensure quality automation using Quality Assurance (QA) processes and peer review methods.
  • Acquire and maintain a working knowledge of Jackson processes and procedures across various departments.
  • Demonstrate ability to perform data analysis and identify data elements needed to support business decisions.
  • Provide RPA training and mentoring to other team members.
  • Facilitate team discussions to improve the team's ability to engage with each other and solve problems as a team.
  • Identify and define best practices for RPA solutions.
  • Identify and define appropriate RPA metrics for the team and stakeholders.

Requirements

  • Expert level knowledge of Low-Code/No-Code (LCNC) automation tools such as Automation Anywhere 360 and Power Automate.
  • Proficient in at least two programming or scripting languages such as.Net, C#, SQL, Web Services, Python, Java Script, HTML, etc.
  • Ability to learn and adopt all Jackson technical and architectural standards/procedures as necessary to ensure the timeliness and quality of all work.
  • Professionalism and a willingness to learn.
  • Ability to collaborate effectively in a team environment with the ability to build consensus and positively influence others within and across the organization.
  • Excellent time management in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Excellent problem solving/analytical skills and complex troubleshooting methods.
  • Understanding of Agile software delivery tools, techniques and methodologies including Lean, Scrum, and/or SAFe.
  • Strong organizational skills; ability to prioritize tasks and projects to meet deadlines.
  • Strong interpersonal skills to drive effective communication at all levels of leadership.

Qualifications

  • Bachelor's Degree and/or equivalent experience required.
  • 3+ years of relevant experience required.
  • Strong understanding of modern IDE, Collaboration, Coding, and Quality Development Tools required.
  • Financial services experience preferred.
  • Previous experience in a mature Agile environment preferred.
  • RPA certification required.

Jackson is an equal opportunity employer and welcomes diversity in the workplace. We are committed to creating an inclusive environment where all employees feel valued and respected. We subscribe to and endorse federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job.