Institutional Credit Management Specialist

21 hours ago

Tampa, Florida, United States Citigroup Inc Full time
Job Purpose:

This role sits within the newly established Global Institutional Credit Management (ICM) business, which aims to provide an integrated end-to-end credit underwriting, identification, measurement, management, and monitoring for wholesale credit businesses across the enterprise.

This position is part of the ICM CAO Organization and provides operational support for both Build and Run activities related to ICM NAM Organization, including execution of reporting, compliance adherence, operational management, coordination of regulatory engagements, thematic internal and external reviews across all ICM pillars in NAM.

The role requires close liaison with various Business Areas and support functions such as Finance, Compliance, Technology, and Operations to ensure timely escalation and remediation of issues.

This person will work closely with senior business heads and report to the NAM CAO to help execute the strategic goals of the Organization.

Key Responsibilities:
  • Execute against the following CAO responsibilities to support the ICM pillars in NAM to ensure the business is well coordinated, monitored, and in compliance with various compliance requirements:
  • Day-to-day business management and administrative duties required for the smooth operation of the business.
  • Provides project support to ensure the execution under ICM CAO owned issues/CAPs are properly remediated. Initiate and lead short, medium, and long-term projects to achieve the business objectives.
  • Partner with ICM pillar teams and Client Risk and Control team to ensure governance and controls framework is fit for purpose and consistent across the ICM verticals in the region.
  • Support ICM goals and collaborate with cross-functional teams including 2nd Line of defense, product teams, Finance, Operations, Technology to ensure their full support for the business.
  • Be a local representative and champion for the ICM business pillars in various regional management, administrative, and support forums such as infrastructure, facilities capacity planning, etc. together with Central functions team and other regional CAO and execution teams.
  • Define and implement efficient and standardized support structure for ICM HR onboarding process, Application request, and exception approvals for new hires and Consultants.
  • Ensure that the business-specific documents and roles and responsibilities are updated and maintained in accordance with any changes to business strategy, policies, and procedures.
  • Develop and run various ICM-wide regional and country-specific Governance forums, including organization of materials, providing status updates.
  • Act as the primary liaison with internal and external audit sources including Regulatory, FCR, and Internal Audit.
  • Interface with CAO Central team to develop and report operational scorecard metric and trends.
  • Support other global function/business partners and regional CAOs on strategic initiatives/projects.
  • Good knowledge of Citigroup's risk systems and operational infrastructure and understanding of Wholesale Credit Risk (WCR) management and a background in Operational Risk Management will be a plus.
  • Work with regional ICRM (Product compliance), Information security Office (BISO) for compliance and adherence with regulations and assisting with investigation and resolution of issues.
  • Working alongside the Global Business Manager and to liaise with Business Heads to ensure appropriate support structure exists for ICM team.
  • Work closely with the Markets, Banking, and other regional Business Management teams and execution teams in execution of financial, compliance, and regulatory activities such as local implementation of global initiatives.
  • Provide backup and support for the other regional Business managers in APAC and EMEA.

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