Rooms Operations Manager

1 week ago


Orlando, Florida, United States Marriott Full time
Job Summary

We are seeking a highly skilled Rooms Operations Manager to join our team at JW Marriott Orlando Grande Lakes. As a key member of our hotel's leadership team, you will be responsible for managing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your primary goal will be to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

Key Responsibilities
  • Lead and manage a team of staff to ensure seamless execution of operations in the rooms area departments.
  • Develop and implement strategies to improve guest satisfaction and employee engagement.
  • Monitor and analyze financial performance, identifying areas for cost reduction and program improvement.
  • Collaborate with other departments to ensure effective communication and coordination.
  • Ensure compliance with Marriott's quality standards and procedures.
Requirements
  • High school diploma or equivalent required; 4 years of experience in guest services, front desk, housekeeping, or related field.
  • Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related field; 2 years of experience in guest services, front desk, housekeeping, or related field.
What We Offer

Marriott International offers a competitive salary range of $57,000 to $69,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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