Patient Access Representative

5 days ago


Roswell, Georgia, United States Resurgens Orthopaedics Full time
Job Description

Resurgens Orthopaedics is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for providing exceptional customer service to our patients, ensuring a smooth and efficient experience from check-in to check-out.

Key Responsibilities:

  • Greets and welcomes patients, ensuring a positive first impression
  • Verifies patient information, including insurance and demographic data
  • Schedules appointments and manages patient flow
  • Collects and processes patient payments
  • Communicates with patients regarding appointment status and any issues that may arise

Requirements:

  • High school diploma or equivalent required
  • One year of experience in customer service or a related field preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Working Conditions:

The Patient Access Representative will work in a dynamic and fast-paced environment, interacting with patients, staff, and external vendors. The ideal candidate will be able to multitask, work independently, and maintain a high level of professionalism at all times.



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