Partner Success Manager, Embedded Payroll Specialist
4 weeks ago
Gusto is a modern, online people platform that empowers small businesses to take care of their teams. Our comprehensive platform offers full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. With offices in Denver, San Francisco, and New York, we serve over 300,000 businesses nationwide.
Our MissionWe aim to create a world where work empowers a better life, starting right here at Gusto. To achieve this, we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
Job SummaryWe're seeking a skilled Partner Success Manager to drive the success of our Gusto Embedded Payroll partners. As a key member of our Business Development team, you'll be responsible for driving go-to-market strategies, measuring joint success, and making recommendations for future programs. You'll work closely with our Head of Partner Management and collaborate with product and partner enablement teams to develop specific per-partner success metrics and operating plans.
Key Responsibilities- Strategize and Plan: Develop and implement go-to-market strategies for our embedded payroll partners.
- Operate: Drive success for our partners and their end customers through adoption and utilization of Gusto's embedded products.
- Teach: Help our platform partners learn to sell and market Gusto-powered people platform solutions.
- Measure What Matters: Own our operating success with partners by optimizing onboarding, utilization, and satisfaction.
- Build: Create and expand a successful feedback loop between partners, their end users, and Gusto's internal teams.
- 5-10 years of experience
- 2+ years in an external-facing role; 2+ years in a strategy or operations role
- Direct external-facing experience working with clients or partners
- Hands-on experience owning and growing a partner-oriented business
- Strong partnerships interest and acumen: understands partner lifecycle and investments required to enable partner success
- Excited by the combination of working deeply with individual partners and building for scale
- Strong sense of ownership and resilience; exceptional communicator (both written and verbal)
Our cash compensation amount for this role is targeted at $105,000-$125,000/yr in Denver & most remote locations, and $127,000-$150,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Work EnvironmentGusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Equal Opportunity EmployerGusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.
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Denver, Colorado, United States Gusto Full timeAbout GustoGusto is a leading provider of modern, online people platforms that empower small businesses to take care of their teams. Our comprehensive platform offers full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. With offices in Denver, San Francisco, and New York, we serve over 300,000 businesses nationwide.Our...
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