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Business Risk Oversight Manager
2 months ago
About Us:
At Hispanic Technology Executive Council, we are committed to enhancing financial lives through meaningful connections.
Our Commitment:
We believe in Responsible Growth, which reflects our dedication to our clients, teammates, communities, and shareholders every day.
Diversity and Inclusion:
We strive to create a workplace that is diverse and inclusive for all. We value individuals from various backgrounds and experiences, investing significantly in our teammates and their families by providing competitive benefits that support their overall well-being.
Flexibility:
We understand the importance of flexibility in the workplace and adopt a multi-faceted approach tailored to the diverse roles within our organization.
Career Development:
Joining Hispanic Technology Executive Council offers a pathway to a fulfilling career with opportunities for learning, growth, and making a significant impact.
Role Overview:
The Business Control Manager (BCM) provides essential leadership to the Onboarding Specialist team, overseeing domestic KYC/AML processes and new account openings. This role collaborates across multiple market-level client teams.
Key Responsibilities:
1. Lead the execution and oversight of Know Your Customer processes for new onboardings and expansions.
2. Serve as the primary point of contact for escalations, making informed decisions based on unique circumstances.
3. Actively participate in work streams and contribute to the development of innovative strategies for the KYC organization.
4. Uphold our Risk Culture by managing Know Your Customer risks through a comprehensive understanding of operational, compliance, and financial crime activities.
Client Engagement:
Ensure client satisfaction by gathering feedback and preparing teams to deliver a consultative approach.
Operational Excellence:
Manage risk-related activities, including self-identified audit issues and remediation plans.
Team Development:
Drive the development of Onboarding Specialists through coaching and training, enhancing their business acumen and leadership skills.
Desired Qualifications:
- Experience in Operational Risk or onboarding processes.
- Strong verbal and written communication skills, capable of presenting key messages clearly.
- Certified Anti-Money Laundering Specialist (CAMS) certification is preferred.
- Bachelor's degree is desired.
Required Qualifications:
- Proven management and leadership experience in coaching and developing teams.
- Knowledge of risk management, operational risk, and KYC processes.
- Ability to foster a culture of continuous feedback and operational excellence.
Communication Skills:
Demonstrated ability to build strong relationships and influence clients and internal partners effectively.
Shift: 1st shift (United States of America)
Hours Per Week: 40
