Customer Service Associate

2 weeks ago


Kingsland, Georgia, United States Family Dollar Full time
Family Dollar Store Team Member

We are seeking a motivated and customer-focused individual to join our store team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and supporting the overall success of our store.

Key Responsibilities:

• Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
• Maintain a clean and well-stocked store environment, including the sales floor, stockroom, and customer service areas.
• Assist with receiving and processing merchandise, including unloading trucks and stocking shelves.
• Operate the point-of-sale system, handling customer transactions and maintaining accurate cash handling procedures.
• Collaborate with store team members to achieve sales goals, promote products, and maintain a positive store atmosphere.

Requirements:

• High school diploma or equivalent preferred.
• Previous retail or customer service experience a plus.
• Ability to lift up to 40 pounds and stand for long periods.
• Strong communication and problem-solving skills.
• Availability to work a flexible schedule, including days, evenings, weekends, and holidays.

What We Offer:

• Competitive hourly wage and opportunities for advancement.
• Comprehensive training program to help you succeed in your role.
• A dynamic and supportive work environment with opportunities to grow and develop your skills.
• Discounts on merchandise and other benefits.

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