Key Holder
2 days ago
We are seeking a highly motivated and customer-focused Key Holder to join our team at Cheryl's Cookies Retail Locations. As a Key Holder, you will be responsible for providing exceptional customer service, leading by example, and ensuring a positive shopping experience for our customers.
Key Responsibilities- Greet and interact with all types of customers, providing a warm and welcoming experience.
- Showcase our amazing products and teach customers how to shop our store by leading them through the buying process.
- Ask open-ended questions to learn about customers' needs and preferences.
- Make the shopping experience memorable by providing correct, helpful, and instant knowledge of our products.
- Go above and beyond to meet customer expectations and exceed their service expectations.
- Help customers add to their gifts or take-home purchases using suggestive selling techniques.
- Thank customers for their purchases, no matter how small.
- Take orders correctly and completely, both in person and over the phone, including large client orders.
- Lead the team in the absence of managers, running the shift, delegating duties, and preparing the store for the next shift.
- Cash handling, counting down, and balancing the cash drawers at close/open.
- Take care of customer issues and troubleshoot problems on the spot.
- Excellent customer service skills.
- Reliable transportation.
- Positive attitude and disposition.
- Legible handwriting skills.
- Ability to be on your feet for at least 8 hours at a time.
- Lift at least 25 pounds.
- Adaptability.
- Adherence to uniform and attendance policies.
- Comfortable working solo in the store on occasion.
Cheryl's Cookies has been a beloved brand since 1981, known for its quality fresh-baked desserts and commitment to customer satisfaction. As part of the 1-800-Flowers family of brands, we strive to inspire human expression, connection, and celebration for everyone. Our culture of inclusion and diversity makes us a better company, and we're excited to welcome you to our team.
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Audiology Assistant
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Key Holder
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