Tax Office Manager
2 days ago
As a Multi-Unit Team Leader at H&R Block, you will be responsible for leading a team of tax professionals in multiple offices. Your primary goal will be to provide exceptional leadership and guidance to your team, ensuring they have the tools and resources needed to deliver outstanding client experiences.
Key Responsibilities:
- Manage office staffing, operations, and logistics for multiple offices
- Partner with the District General Manager to create and implement office-level growth plans and client growth targets
- Assist in recruiting and interviewing candidates for tax office associate positions
- Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
- Lead daily team meetings and communicate essential information to tax office associates
- Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
- Travel between offices as required
- May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Requirements:
- People management experience, with the demonstrated ability to grow and develop associates
- Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
- Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
- Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
- Computer proficient with the ability to use MS Office
- Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
- Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
What We Offer:
- Competitive pay and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Why Work for H&R Block?
H&R Block is a company that values its employees and provides a supportive and inclusive work environment. We believe in the importance of work-life balance and offer a range of benefits to support our associates' well-being. If you are a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.
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