Community Outreach Coordinator

7 days ago


Philadelphia, Pennsylvania, United States GRAYHAWK HEALTH INC Full time

Becoming a Healthcare Hero in Your Community

About GrayHawk Health INC

GrayHawk Health INC is an innovative healthcare organization dedicated to bridging the gap between healthcare services and underserved populations. Our mission is to ensure that everyone has access to the clinical and social support they need to thrive in their communities.

Job Overview

This is a unique opportunity to join our team as a Patient Outreach Specialist. In this role, you'll work closely with patients, families, and community partners to provide essential health and social services. You'll be responsible for conducting outreach via phone calls, home visits, and community locations, explaining our services with clarity and enthusiasm, and scheduling in-home and telehealth appointments with our providers.

Your Key Responsibilities

You'll achieve success in this role by:

  • Locating and engaging hard-to-reach patients
  • Conducting outreach via phone calls, home visits, and community locations
  • Explaining our services with clarity and enthusiasm, enrolling patients in our programs
  • Scheduling in-home and telehealth appointments with our providers
  • Connecting patients with local resources to address social determinants of health
  • Maintaining accurate documentation of all outreach activities
  • Achieving key performance indicators that directly impact patient health outcomes
Requirements and Qualifications

To succeed in this role, you'll need:

  • A high school diploma or equivalent
  • 2+ years of experience in health, social, or community services
  • A valid driver's license and reliable vehicle
  • Familiarity with local communities and resources
  • Excellent communication and interpersonal skills
  • Proficiency with technology and Microsoft Office products
  • Cultural competence and sensitivity
  • Emotional resilience and problem-solving skills
  • Physical ability to navigate various environments and lift up to 25 lbs
Compensation and Benefits

We offer a competitive salary range of $45,000 - $65,000 per year, depending on your experience and qualifications. Additionally, you'll receive a range of benefits, including paid time off, health insurance, and opportunities for professional growth and development.



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