Operations Supervisor

6 days ago


Austin, Texas, United States Woodgrain Full time
Job Overview

Woodgrain is a family-owned and leading millwork company with a strong presence in the US and South America. We have over 65 years of product innovation, business growth, quality craftsmanship, and exceptional service.

Salary & Benefits

The estimated annual salary for this role is between $70,000 to $90,000, depending on experience. Woodgrain covers 75% of medical, dental, and vision insurance, offers 401k matching up to 3%, provides 2 weeks PTO, and 9 paid holidays.

Job Description

This Operations Supervisor position involves direct supervision and motivation of Field Service Representatives (FSR) to deliver top-quality service to stores. Key responsibilities include:

  • Working closely with one FSR on a daily route
  • Scheduling weekly conference calls for training and direction
  • Conducting in-store safety and job performance training for new hires and existing employees
  • Resolving issues related to Woodgrain Distribution in stores
  • Evaluating FSR performance and handling disciplinary actions as needed
Requirements & Qualifications

To be successful in this role, you'll need a Bachelor's degree or technical undergraduate degree, with 2-4 years of management or supervisory experience. You should be willing to relocate to the service area as needed and able to work in a fast-paced environment with frequent travel.

Why Join Us?

At Woodgrain, we're committed to providing an inclusive and respectful work environment where all employees feel valued and empowered to succeed. We offer a range of benefits, including tuition reimbursement and discounts on our products.



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