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Patient Access Representative II
2 months ago
We are seeking a highly skilled Patient Access Representative II to join our team at Enloe Medical Center. As a key member of our healthcare team, you will play a critical role in ensuring the smooth registration and access of patients to our medical services.
Key Responsibilities- Accurately collect and analyze demographic, insurance, financial, and clinical data elements necessary for patient registration.
- Provide exceptional customer service to patients, families, and healthcare staff, promoting a positive and respectful environment.
- Collaborate with multidisciplinary teams to ensure efficient operations, expeditious reimbursement, and optimal consumer satisfaction.
- Maintain confidentiality and adhere to regulatory compliance requirements and the Medical Center's Code of Conduct.
- Develop and maintain strong relationships with patients, families, and healthcare staff to promote a culture of compassion and respect.
- Must meet one of the following: Competency as a Patient Access Representative I at Enloe Medical Center, six months Patient Access/Registration experience, or two years hospital Unit Secretary experience.
- Excellent customer service skills, with the ability to communicate effectively with patients, families, and healthcare staff.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to work in a fast-paced environment.
- Ability to maintain confidentiality and adhere to regulatory compliance requirements.
- High ethical standards and ability to work in a multidisciplinary team environment.
Enloe Medical Center offers a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment that values teamwork and respect.
