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Member Services Associate

2 months ago

Oklahoma City, Oklahoma, United States YMCA of Greater Oklahoma City Full time
Member Services Associate

Imagine making a difference in your community every day. As a Member Services Associate at the YMCA of Greater Oklahoma City, you'll have the opportunity to share your passions and talents with others while building a better future for yourself and those around you.

Job Summary

This role is responsible for providing exceptional member services, including membership sales, tours, and answering phone calls. You'll also be responsible for guest registration, providing program information and registration, and performing various clerical duties.

Key Responsibilities
  • Provide member services such as membership sales, tours, and answering phone calls
  • Guest registration and providing program information and registration
  • Perform various clerical duties, including inputting membership and program information into the computer
  • Serve as a liaison between members and program supervisors
  • Handle and solve member inquiries, concerns, and complaints
  • Monitor the facility as required
  • Carry out other duties as assigned
Requirements
  • Must be certified in PR/CPR, AED, O2, and First Aid (training provided by the Y, if needed)
  • Must be 18 years of age or older
  • Have strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills, and accuracy
  • Must be able to lift 30 pounds
Salary

$10.00 per hour