Restaurant Operations Manager

6 days ago


Fort Lauderdale, Florida, United States Jackmont Hospitality Full time
Job Overview

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Jackmont Hospitality.

The successful candidate will be responsible for managing all aspects of a specific department within the restaurant, including the selection, development, and performance management of restaurant Team Members, optimizing profits, and increasing sales.

Key Responsibilities
  • Manage all areas of operations for a specific department, including marketing and human resources, while ensuring the Company's standards of quality, service, and operations are maintained.
  • Manage operations during scheduled shifts, including daily decision-making, staff support, scheduling, and planning, while upholding standards, product quality, and cleanliness.
  • Frequently interact with Guests and follow up on any issues or complaints they may have.
  • Maintain an accurate and up-to-date manpower plan of Department staffing needs.
  • Prepare schedules and ensure that their department is staffed for all shifts.
  • Use the Great People Selection process to interview hourly Team Members, ensuring Team Members hired meet Company standards.
  • Staff, train, and develop their department's hourly Team Members through ongoing feedback, establishment of performance expectations, and by conducting performance reviews on a regular basis.
  • Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities.
  • Perform liquor, wine, and beer check-in to ensure proper invoicing.
  • Ensure proper security procedures are in place to protect Team Members, Guests, and Company assets.
  • Prepare end-of-shift reports.
  • Directly supervise Team Members.
  • When acting as Manager on duty, oversee all of the restaurant's operations.
  • Ensure great food is served to every Guest.
  • Manage inventory efficiently, accurately, and in a cost-effective manner.
  • Foster open communication with kitchen and FOH staff.
Qualification Requirements
  • 4-year college degree preferred.
  • Minimum of 2 years' experience working in a full-service restaurant.
  • Must be capable of performing all functions and meeting qualification standards for all hourly positions.


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