Restaurant Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Restaurant Manager to join our team at Jackmont Hospitality.
The successful candidate will be responsible for managing all aspects of a specific department within the restaurant, including the selection, development, and performance management of restaurant Team Members, optimizing profits, and increasing sales.
Key Responsibilities- Manage all areas of operations for a specific department, including marketing and human resources, while ensuring the Company's standards of quality, service, and operations are maintained.
- Manage operations during scheduled shifts, including daily decision-making, staff support, scheduling, and planning, while upholding standards, product quality, and cleanliness.
- Frequently interact with Guests and follow up on any issues or complaints they may have.
- Maintain an accurate and up-to-date manpower plan of Department staffing needs.
- Prepare schedules and ensure that their department is staffed for all shifts.
- Use the Great People Selection process to interview hourly Team Members, ensuring Team Members hired meet Company standards.
- Staff, train, and develop their department's hourly Team Members through ongoing feedback, establishment of performance expectations, and by conducting performance reviews on a regular basis.
- Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities.
- Perform liquor, wine, and beer check-in to ensure proper invoicing.
- Ensure proper security procedures are in place to protect Team Members, Guests, and Company assets.
- Prepare end-of-shift reports.
- Directly supervise Team Members.
- When acting as Manager on duty, oversee all of the restaurant's operations.
- Ensure great food is served to every Guest.
- Manage inventory efficiently, accurately, and in a cost-effective manner.
- Foster open communication with kitchen and FOH staff.
- 4-year college degree preferred.
- Minimum of 2 years' experience working in a full-service restaurant.
- Must be capable of performing all functions and meeting qualification standards for all hourly positions.
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