Assistant Director of Case Management
2 weeks ago
Cayuga Centers is seeking an experienced professional to fill the position of Assistant Director of Case Management. This role will play a crucial part in the supervision of case managers working within the Unaccompanied Children Program.
The ideal candidate will have a strong background in case management, with experience in supervising and managing daily operations. They will be responsible for auditing the quality of case management procedures, ensuring consistent and high-quality services for all youth.
Key Responsibilities- Coordinate and oversee initial intake requirements, assessments, individual service plans, family reunification, and discharge for unaccompanied children.
- Train, supervise, and manage daily operations for up to 12 case managers at a given time.
- Responsible for case management services for unaccompanied children, carrying a small caseload as assigned.
- Submit daily reports to the Office of Refugee Resettlement (ORR) and ensure all services provided to each minor are properly documented in each case file and UC Portal.
- Respond to client emergencies within or outside work hours.
- Provide weekly supervision to each case manager.
- Participate in weekly staffing meetings with clinicians, case managers, case coordinators, and other ORR staff.
- Master's degree in a relevant behavioral or social sciences field preferred.
- Bachelor's degree in social work, counseling, education, or other human services profession required.
- NYC ACS or private agency child welfare experience required.
- Familiarity with OCFS, OPWDD, OMH, the ORR Network, and other relevant municipal and state agencies.
- Strong skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook applications.
- Experience with G-Suite is a plus.
- Flexibility to work when families are available to meet.
- Ability to work well with people from many cultures, including recent immigrants, non-English speakers, and LGBTQ children.
- NYS Driver's License preferred.
- Ability to travel to other agency locations.
- Bilingual preferred - English/Spanish, English/Creole, English/French, English/Portuguese.
- 160 Vacation Hours.
- 10 Holidays, 3 Personal Days, Medical Appointment Time.
- Medical, dental, and vision insurance.
- Pet and Legal insurance.
- Employee Assistance Program.
- FSA, Transit, and Parking savings accounts.
- Supplemental life insurance, critical illness, enhanced short-term disability benefits.
- 401(k) match up to 6%.
- Corporate Discounts Program.
- Sick Leave Pool.
- Identity Protection.
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