Patient Care Associate
2 weeks ago
Callen-Lorde Community Health Center is a leading provider of LGBTQ+ healthcare services. We are seeking a highly skilled and compassionate Patient Care Associate to join our team.
Job Summary:The Patient Care Associate will work closely with medical staff to ensure optimal patient care. This role is responsible for front desk reception duties, managing patient flow, and providing administrative support to clinical staff.
Key Responsibilities:- Greet patients and visitors with a courteous and professional demeanor.
- Manage front desk reception duties, including answering phones, scheduling appointments, and checking in/out patients.
- Maintain efficient patient flow and coordinate with medical staff to minimize wait times.
- Assist with patient registration, including collecting and verifying billing and payment information.
- Provide administrative support to clinical staff, including managing medical records and assisting with patient follow-up.
- Handle patient inquiries and direct them to appropriate resources or staff members.
- Ensure the front desk and waiting areas are clean, organized, and welcoming.
- High school diploma or equivalent required.
- Experience in a medical service environment, specifically with front desk activities preferred.
- Knowledge of Federal & NY State patient privacy regulations/laws a plus.
Callen-Lorde offers a comprehensive benefits package, including medical, dental, and vision insurance, tuition assistance, and a generous paid time off plan.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about healthcare and committed to serving the LGBTQ+ community, we encourage you to apply.
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